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A Virtual Private Server (VPS) is a type of hosting where you have a dedicated portion of a physical server's resources. This allows for more control and isolation compared to shared hosting. Our VPS solutions use KVM virtualization, ensuring that each VPS functions independently with full user control over the server environment.
Yes, additional IPv4 addresses and subnets are available for purchase. You can request extra IPs through our client portal or by contacting support via Telegram. Pricing varies based on the quantity and location of the IP addresses.
You can manage your server through our client panel at wehost.gg/panel. From there you have full access to power controls (start, stop, reboot), VNC console, OS reinstallation, resource monitoring, and more. For Windows servers, you can connect via RDP using the IP and credentials provided.
A VPS (Virtual Private Server) gives you full root or administrator access to a virtualized server, allowing you to install any operating system and software. RDP (Remote Desktop Protocol) refers specifically to remote access on a Windows server. At WeHost, all our VPS plans support both Linux and Windows, so you get both VPS flexibility and RDP access when running Windows.
Yes, we offer refunds within 24 hours of your initial purchase if you are not satisfied with the service. Refund requests can be submitted through our client portal or by contacting support. Please review our full refund policy at wehost.gg/refund.html for complete details.
We provide basic migration assistance for web hosting and WordPress plans. Our support team can help guide you through the process of transferring your files and databases to our servers. For VPS customers, we can offer guidance but the migration would be self-managed since you have full root access.
Yes, you have full flexibility to install your preferred operating system. We offer a range of pre-configured OS templates including Windows Server, Ubuntu, Debian, CentOS, and more. You can also mount custom ISO files for installation through the VNC console in your client panel.
